Literatūra
Andrews, Rhys William; Thomas Walter Entwistle, “Four Faces of Public Service Efficiency: What, How, When and for Whom to Produce,” Public Management Review, 2013, vol. 15, no. 2, pp. 246–264.
Bovaird, Tony; Elke Loeffler, “Assessing the Quality of Local Governance: A Case Study of...