Literatūra
Bush, Robert A. Baruch; Joseph P. Folger, The Promise of Mediation: The Transformative Approach to Conflict, San Francisco: Jossey-Bass, 1994.
Kolb, Deborah M., When Talk Works: Profiles of Mediators, San Francisco: Jossey-Bass, 1994.
Linden, Jon, “Mediation Styles: The Purists vs...